Have a question? Our on-site customer support center stays up-to-the-minute ready with answers about products, installation, service, warranties and even the weather in the Pacific Northwest.

Nautilus, Inc.
Global Headquarters
17750 SE 6th Way
Vancouver, WA 98683

Contact Customer Service directly at 1-800-605-3369 or via email for product related questions such as the following:

  • Order status
  • Troubleshooting – The best way for us to help is if you call when you are with the machine
  • Replacement parts
  • Returns

If your question doesn’t fall under one of the categories listed above, fill out the form below.